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The Office Nobody Saw Coming
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Coworking, Hybrid Spaces, and the Convergence of Work and Wellness

The Office Is Shrinking

The numbers are stark. Office vacancies are at a 30-year high. Of businesses that have downsized their office space, 69 percent plan to reduce by 50 percent or more. The money being saved is significant — commercial leases in major cities run into millions annually, and companies that have shifted to hybrid or remote models are banking those savings.

Source: Robin Office Space Report 2023 (survey of 500+ business owners and facilities managers); Moody's Analytics — US office vacancy rate at 20.1%, a 30-year high — https://robinpowered.com/reports/office-space-report-2023

But the savings come with a cost that doesn't appear on the balance sheet.

Gallup reports that global employee engagement fell to 21 percent in 2024 — matching the pandemic-era low. The decline was steepest among younger workers and managers. The estimated productivity cost: $8.9 trillion per year.

Source: Gallup, “State of the Global Workplace” report — Gallup.com

Nearly 9 percent of global GDP, lost not to inefficiency but to disengagement.

I think that number deserves its own line. $8.9 trillion. That's not a rounding error. That's a crisis.

One in five employees worldwide reports feeling lonely. Among fully remote workers, the figure is 25 percent. Among those under 35, the loneliness rates are higher still.

Companies have cut the lease. They haven't cut the loneliness. And the gap between the two is where the leisure industry finds its opportunity.

The Design Principles

Gym-coworking hybrids aren't simply gyms that put a desk in the corner. They require deliberate design.

Zoning. The facility needs distinct zones for high-energy activity and focused work, with transitional spaces in between. Acoustic separation is essential. Nobody wants to deadlift next to someone on a client call.

Work infrastructure. High-speed Wi-Fi, power outlets, standing desks, bookable meeting rooms, quality coffee. The work amenities must be genuinely functional, not token gestures. Remote workers who've spent five years at a kitchen table have high expectations for workspace quality.

Social spaces. The cafe, the lounge, the communal table — these are the zones where the magic happens. Where the person who just finished a spin class sits down with a laptop next to the person who just finished a Zoom call. Where incidental interactions occur. Where community forms.

Here's what strikes me about this: these aren't designed interactions. They're accidents. And the best communities are built on accidents.

These spaces must be designed to encourage lingering, not throughput.

Scheduling flexibility. The hybrid model only works if both fitness and work amenities are available throughout the day. Morning workout, daytime work, evening class. The rigid scheduling of traditional gyms (peak classes at 6am and 6pm, dead facility from 9 to 5) needs to give way to an all-day programming model.

Community programming. Shared lunches. Networking events. Wellness workshops. Creative sessions. Programming that explicitly bridges the fitness and work populations within the facility, creating connections that neither activity would produce on its own.

The Revenue Model

A gym-coworking hybrid generates revenue from multiple streams:

1. Fitness memberships. Standard individual gym and class memberships. 2. Coworking memberships. Day passes, monthly desk access, private office space. 3. Combined memberships. Bundled fitness + work packages at a premium to either alone. 4. Corporate partnerships. B2B contracts providing employee access. 5. Events and workshops. Facility rental for meetings, workshops, networking events, and social gatherings. 6. Food and beverage. A cafe serving the all-day population. 7. Wellness services. Physiotherapy, massage, mental health support, nutrition coaching — premium add-ons that serve the same population.

8. Redundancy and outplacement partnerships. As AI-driven redundancies accelerate, employers are under increasing pressure to demonstrate duty of care to displaced workers. A gym-coworking hybrid is an ideal "transition partner" for HR departments: a fixed-term corporate membership bundled into a redundancy package gives a displaced employee community, routine, workspace, and physical activity during their most vulnerable period — and gives the employer a demonstrable wellbeing provision at a fraction of the cost of a tribunal claim. This is an emerging revenue channel that most operators have not yet explored. The pitch to an HR director writes itself.

The diversification matters. A traditional gym is a single-revenue-stream business vulnerable to seasonal fluctuations, competitive pressure, and member churn. A hybrid facility is a multi-stream business that's harder to replicate, stickier for members, and more resilient in downturns.

The Vacant Office Play: A Strategic Model Nobody Is Talking About

Here is a scenario that is already happening in cities across the developed world, and will accelerate dramatically over the next five years. A large organisation — a bank, an insurance company, a media group, a professional services firm — decides to close a regional office. Two hundred, five hundred, a thousand employees. The building has three years left on its lease. The landlord will be paid regardless. The staff will be made redundant.

The company's HR team is scrambling to organise outplacement services. The facilities team is working out what to do with the furniture. The press office is drafting the statement. And the senior leadership — if they are honest — are worried about how this looks. Because it is going to look bad. And they know it.

Now imagine a different version of that story. A fitness operator walks into the building three months before it closes and makes the following proposal.

The Proposal

"You have a building you're still paying for. You have a workforce you're about to let go. You have a duty of care obligation and a reputational problem. We have the expertise to convert your space into a community fitness and social hub within eight weeks. Here's what we propose: for the remainder of your lease, you fund the conversion and the running costs as part of your redundancy settlement programme. Your employees get a free or heavily subsidised membership. They keep coming back to a building they know, with people they recognise, maintaining the routine that is about to be stripped from their lives. You meet your duty of care obligations. You get a story that is the opposite of the one you're currently expecting to read about yourself in the press. And at the end of the lease period, we take it on. The building stays a community asset. Your legacy in this town is not a vacant office block. It is a thriving facility."

That is the Vacant Office Play. And it is available to any operator with the vision to pursue it.

Why It Works for the Employer

The lease cost is already sunk. A company closing an office does not save money by vacating the building early — they are contractually obligated to pay the rent until the lease expires. What they can choose is what happens in the building during that period. Converting it costs them fitout money, but they were already paying for an empty space. The incremental cost is modest against the reputational and welfare benefit.

The wellbeing provision is genuine and demonstrable. An employer who includes a 12- or 24-month community hub membership in a redundancy package is not offering a token gesture. They are providing their former employees with structure, community, physical space, and a reason to leave the house every day during the period of maximum psychological vulnerability. This is a clinically meaningful intervention — and it is one that HR directors, employment lawyers, and ESG teams can all point to when the question of duty of care is raised.What is ESG? ESG stands for Environmental, Social, and Governance — the three pillars against which companies are increasingly required to measure and publicly report their performance to investors, regulators, and the public. The ‘E’ covers environmental impact; the ‘G’ covers corporate governance and ethics; the ‘S’ — Social — covers how companies manage their relationships with employees, suppliers, customers, and communities. In the context of AI-driven redundancies, the S pillar is under the most scrutiny: investors and regulators are increasingly asking how companies treat the people they displace, and expecting verifiable answers.

The PR story is transformational. "Company converts closing office into community fitness hub for displaced workers" is not the story any company expects to be able to tell. It is genuinely rare. It will be covered. It will be remembered. In a decade when mass AI displacement is going to produce a steady stream of bad headlines for large corporations, this is how a forward-thinking employer separates itself from the pack.

ESG and social value reporting. Providing a community facility for displaced workers is a concrete, measurable social value contribution. It counts toward the S pillar of ESG reporting. In an era when investors, regulators, and consumers are scrutinising how companies treat people during AI transitions, this is board-level relevant — not just an HR initiative.

Why It Works for the Ex-Employees

This is the part that gets overlooked in the financial analysis but is arguably the most important dimension.

The psychological trauma of losing a job is not primarily about the money — particularly in the early months, when savings and redundancy pay provide a buffer. It is about the sudden disappearance of everything that the job provided: the reason to get up, get dressed, and go somewhere. The people who know your name. The building you walked into every day for seven years. The Tuesday morning coffee run. The familiar walk from the station.

The Vacant Office Play preserves some of that. The displaced employee is not sent home to stare at the walls. They are invited — actively, by their former employer — back to a building they know, to be around people they recognise, to maintain a routine that was previously provided by work. The psychological continuity this creates is not nothing. It is, according to everything the research on belonging and transition tells us, exactly what people need during the period of maximum disruption.

And as they adjust, as they find new work or new purposes, the community hub transitions with them — from a familiar face in a familiar building to a genuine community they chose, not one they inherited.

The Business Model for the Operator

For the fitness operator, this model offers something exceptional: a revenue-generating facility with a built-in founding community and a subsidised launch period.

The employer funds the fitout (or contributes substantially to it). The employer funds the operating costs during the subsidised period through the redundancy programme. The operator gains a guaranteed cohort of founding members — people who already know the building, know each other, and have an immediate emotional reason to be there. They are not acquiring customers through paid advertising. They are inheriting a community.

During the subsidised period, the operator builds the commercial layer: paid memberships for non-redundant community members, corporate partnerships, fitness classes, social prescribing referrals, coworking revenue, events. By the time the employer's contribution ends and the lease comes up for renewal, the operator has a functioning, profitable business with an established community.

At that point, the calculus is simple: take on the lease commercially, having already proven the model in the building, with the members, with the local brand built. The risk of a cold-start commercial launch — the thing that kills most new gym businesses — has been entirely eliminated.

How to Find and Approach These Opportunities

The signals are not hard to read. Corporate property news, planning applications, local business press, Companies House filings — large-scale office vacations announce themselves well in advance. Operators who are watching the commercial property market in their area will see these opportunities before they become public.

The approach is not to the facilities manager. It is to the HR Director, the Chief People Officer, or — in progressive companies — the Head of Responsible AI Transition (a role that is beginning to emerge at forward-thinking corporations). The conversation starts not with fitness, but with their problem: the optics of mass redundancy, the duty of care gap, the sunk lease cost, the empty building. You are not selling them a gym. You are solving a problem they have not yet found a solution to.

Prepare a one-page concept document — a "Transition Hub Proposal" — that covers: the wellbeing evidence, the ESG case, the financial structure, and three or four examples of what the converted space could look like. Make it easy for them to say yes. Make it easier for them to take it to their board than to explain why they said no.

The companies that will respond are the ones already thinking about responsible AI transition — the ones whose leadership has read the same reports you have, who know what is coming, and who are looking for solutions rather than just managing the narrative. These companies exist. They are not the majority yet. But they are the ones worth having the conversation with first.

Get in early. The window between "we are considering restructuring" and "we have made our decision" is the only window in which this conversation is possible. After the decision is made, the HR team is in execution mode. Before the decision, the CPO is still looking for ideas.

The practical detail of how to structure these negotiations — lease terms, fit-out cost agreements, employer contribution models, grant applications, and the legal framework — is covered in the business planning and negotiation sections of this report. The specialist deep-dive articles on government policy and business planning both carry directly applicable guidance. Anyone pursuing this model should treat those sections as required reading — and should engage a commercial property lawyer and a tax adviser before any commitments are made. This is a framework for recognising the opportunity. Professional guidance is essential before acting on it.

The Buildings That Will Empty: A Sector-by-Sector Guide

The Vacant Office Play only works if you know which buildings to watch. Below is a sector-by-sector analysis of the organisations most likely to vacate premises and release large workforces into your local area over the next five years. These are not predictions. They are patterns already in motion, each backed by publicly announced AI deployment strategies and verifiable displacement data. For every operator reading this: look at your local high street, your business park, your town centre. You will find these tenants.

1. Financial Services — Banks, Insurance, Asset Management

Why they will empty: Financial services is the most AI-exposed sector in the economy. Goldman Sachs has stated that AI can perform the work of a first-year analyst. JPMorgan’s COiN platform already processes 360,000 hours of legal document review annually. Insurance underwriting, claims processing, fraud detection, and customer service are being automated at pace across every major player.

Source: Goldman Sachs — How AI will affect the US labour market; JPMorgan Chase COiN platform (internal, reported via press)

What to watch for: Redundancy announcements from regional processing centres and customer service hubs. Branch closures freeing up high-street premises. Middle-management roles in risk, compliance, and analysis disappearing first.

2. Legal Services — Law Firms and Legal Process Outsourcers

Why they will empty: Contract review, due diligence, legal research, document drafting, and discovery are all performable by large language models at a fraction of the human cost. Harvey AI, Luminance, and CoCounsel are already in use at major firms. The paralegal and junior associate pipeline — the entry point for thousands of graduates annually — is being compressed rapidly.

What to watch for: Law firms consolidating office space in secondary cities. Legal process outsourcers announcing headcount reductions. Mid-size regional firms merging and releasing premises.

3. Accountancy and Audit — Big Four and Mid-Tier Practices

Why they will empty: Tax preparation, financial statement analysis, reconciliation, and regulatory reporting are all moving toward AI-first workflows. PwC, KPMG, Deloitte, and EY have all announced major AI investment programmes. The graduate intake model that has sustained these firms for decades is already under review.

What to watch for: Regional office consolidations. Grad intake reductions. Smaller firms being absorbed into larger ones as volume work automation removes the rationale for independent practice.

4. Media, Publishing and Marketing Agencies

Why they will empty: Content generation, copywriting, SEO, social media management, basic design, market research, and campaign reporting are all being absorbed by AI tools at speed. BuzzFeed, Sports Illustrated, and hundreds of digital publishers have made AI-driven redundancies. Marketing agencies are reducing headcount while maintaining output. The roles disappearing first are junior-to-mid positions that make up the bulk of agency headcount.

What to watch for: Digital agencies announcing restructures. In-house marketing teams being reduced. Publishers vacating offices in creative districts.

5. Insurance Contact Centres and Operations

Why they will empty: The contact centre — call handling, claims processing, customer service, renewals — is one of the clearest AI automation targets in existence. Aviva, Hastings, Direct Line, and their equivalents have all announced or are implementing AI-driven contact centre transformation. A single large insurer contact centre may employ 2,000–5,000 people in a regional city.

What to watch for: Contact centre closure announcements in secondary UK cities. Large floor-plate suburban office buildings becoming available. Staff numbers at known contact centre employers in your area.

6. Public Sector — Councils, HMRC, DWP, NHS Administration

Why they will empty: Government departments are under sustained cost pressure and are turning to AI for administrative processing, benefits assessment, document handling, and citizen-facing services. HMRC has announced AI programmes for tax processing. DWP is trialling AI for benefits administration. Local authorities are automating planning applications, waste routing, and resident communications. The administrative workforce — often located in town centres — is structurally exposed.

What to watch for: Council office consolidations. Civil service hub closures in regional cities. NHS administrative centre restructurings.

7. Retail Head Offices and Logistics

Why they will empty: The head offices of major retailers — buying, merchandising, supply chain, HR, finance — are being restructured as AI takes over demand forecasting, supplier communication, stock management, and logistics optimisation. ASOS, Next, M&S, and every major grocery retailer has AI supply chain programmes underway.

What to watch for: Retailer head office consolidations. Logistics company administrative centre reductions. Regional buying office closures.

8. Technology and Software Companies

Why they will empty: The sector building AI is also being disrupted by it. Software engineers writing boilerplate code, QA testers, junior developers, technical writers, and IT support functions are all being automated by AI coding assistants and automated testing platforms. Amazon, Microsoft, Google, and Meta have all conducted significant AI-attributable layoffs while growing their AI-focused workforces. The regional distribution is changing, and the junior role pipeline is being compressed.

What to watch for: Tech company regional office consolidations. Outsourced IT support centres reducing headcount. Software testing and QA operations contracting.

9. Professional Recruitment and HR

Why they will empty: CV screening, candidate matching, interview scheduling, and background checking are now commercially mature AI applications. The major platforms are building AI-first sourcing and matching. Large recruitment agencies that have employed hundreds of researchers to perform tasks now done by algorithm are restructuring. The HR function itself — payroll, benefits, performance management, policy documentation — is also being automated.

What to watch for: Recruitment agency office closures. In-house HR team restructurings. Shared services centre reductions at large employers.

How to Use This List

Open Google Maps. Search for your nearest significant employer in each of these sectors. Look at their building. Find out when their lease expires. Read their annual report. Follow their LinkedIn company page for organisational updates.

You are looking for two things: buildings that will become available, and people who will need somewhere to go. In many cases, it will be the same building and the same people. The Vacant Office Play is not a theoretical model. These are its specific, identifiable targets — in your town, on your business park, on your high street — right now.

The Opportunity Scale

Consider the numbers.

Hundreds of millions of knowledge workers are now working remotely or in hybrid arrangements. Seventy-five percent of businesses are reducing office space. Office vacancies are at multi-decade highs.

Source: Robin / Facilities Dive (2024) — 75% of companies plan to cut office square footage; Moody's Analytics — US office vacancy at 30-year high of 20.1% — https://www.facilitiesdive.com/news/office-space-utilization-2024-return-to-office-mandates/699171/

Companies are sitting on billions in real estate savings with no clear plan for reinvesting them in employee connection.

At the same time, the fitness industry is at record membership levels. Facilities are looking for ways to diversify revenue, fill daytime capacity, and increase member stickiness.

The convergence is natural. The infrastructure exists on both sides. The demand is real. The economics work.

And consider what this means for the landlord on the other side of that lease.

When a bank closes its regional processing centre, or an insurer vacates a contact centre, or a professional services firm consolidates its offices, the landlord does not simply lose one tenant. They lose an entire category of tenant — permanently. Every competitor in the same sector is doing the same thing, at the same time, for the same reasons. The bank’s competitors are not expanding into larger offices. They are shrinking into the cloud. The insurer’s peers are running contact centres with a third of the headcount. There is no new company coming. Not from the same industry. Not from any industry that requires that kind of floor space for that kind of workforce.

Previous generations of redundant workers could, at least in theory, find equivalent employment elsewhere in their sector. A factory worker displaced by robotics could move to another factory. A bank teller displaced by ATMs could become a customer service advisor. There was always somewhere to go — a competitor who was still hiring, an adjacent industry that needed similar skills, a rung to step to.

That is gone now. When AI automates legal research at one firm, it automates it at every firm simultaneously. When AI replaces insurance claims handlers at Aviva, it is being deployed across every insurer at the same time. These people are not being made redundant by their employer. They are being made redundant by their profession. There is no lateral move. No competitor to apply to. No adjacent role that hasn’t already been identified for the same treatment. They will be left out in the cold — not temporarily, not between jobs, but structurally and indefinitely — unless something fills the gap.

This is where the Vacant Office Play becomes something more than a business opportunity. Converting a vacated building into a community fitness and social hub serves every stakeholder simultaneously. For the displaced workers: a familiar building, familiar faces, structure, movement, community — the scaffolding of daily life they’ve just lost. For the employer: a genuinely meaningful act of care toward a workforce that has nowhere else to go, executed at a cost that is dwarfed by the goodwill it generates. For the operator: a funded launch, a built-in founding community, and a proven business model before the commercial lease begins. For the public: community infrastructure in a building that would otherwise stand empty and deteriorate.

The PR value alone is extraordinary. “Company converts closing office into free community hub for redundant staff” is the story every corporate communications team in 2026 would pay any amount to be able to tell. It reframes an inevitably negative headline — “Firm cuts 400 jobs” — into something genuinely redemptive.

The financial structure can work in multiple ways. The conversion costs may qualify as a legitimate business expense or charitable contribution depending on the legal structure adopted. In the UK, Sport England, the National Lottery Community Fund, and a number of local authority capital grant programmes exist specifically to fund community leisure and fitness infrastructure — and a proposal backed by a major employer, with a defined community of users already identified, will be competitive for those grants. The employer contribution may also be structured to reduce corporation tax liability in line with HMRC guidance on community investment and charitable giving. As with all such arrangements, the financial and legal structure must be designed with qualified professional advice — an employment solicitor, a commercial property lawyer, and a tax adviser should all be involved before any commitments are made. This is a framework for thinking about the opportunity, not a substitute for professional guidance.

What's needed is vision. The willingness to see a gym not just as a place to exercise but as a place to live — to work, to connect, to belong. The willingness to see a corporate partnership not as a perk programme but as a workplace solution. The willingness to see the member not as a consumer of fitness but as a human being who needs a reason to leave the house, a tribe to belong to, and a place where somebody knows their name.

The office isn't dead. It's being reborn.

In a gym.

And in some cases, literally in the same building the corporation just vacated — through the Vacant Office Play described above, which turns a sunk lease cost into a funded community launch with a built-in founding membership.

The Hybrid Opportunity Is Yours to Build

Right now, millions of remote workers are sitting at kitchen tables, searching for a reason to leave the house. They don't miss the commute. They don't miss the fluorescent lights. But they miss having somewhere to go — a place with other people, with energy, with structure to the day. Your facility could be that place.

The convergence of work and wellness isn't a gimmick. It's a structural shift driven by the same forces reshaping everything else: the collapse of the traditional office, the rise of remote and hybrid work, and the growing recognition that productivity and wellbeing aren't opposites — they're the same thing. A gym that offers coworking space, or a coworking space built around a gym, isn't a novelty. It's the logical evolution of what a "workplace" means in the post-office era.

The models above — the hybrid gym-coworking space, the Vacant Office Play, the redundancy transition partnership — are not separate ideas. They are three expressions of the same argument: that the spaces being vacated by corporations are your raw material, and the people being displaced from those corporations are your founding community. The operator who sees all three as one integrated opportunity is operating at the level this moment requires.

If you have the square footage, the Wi-Fi, and the vision, you can capture an entirely new revenue stream whilst solving a genuine human problem. Members who work from your facility don't just visit — they anchor their daily lives around you. That's retention you can't buy with any loyalty programme.

One caveat worth confronting honestly: the revenue model above assumes your future members can afford it. As AI displacement moves from selective to structural, the income profile of the knowledge worker — your core customer — will change. Savings buffers will run down. Gig incomes will be volatile. The flat monthly membership fee, paid reliably by a stable salaried workforce, is not guaranteed in the decade ahead.

That is not a reason to hesitate. It is a reason to build the right financial architecture now: tiered pricing, pause functionality, employer wellness contracts, NHS referral income, and redundancy transition partnerships alongside standard memberships. The companion article — Who Will Pay for the Gym? — maps the full financial landscape and gives you the eight practical steps to prepare your business model for it. Read that alongside this one.

The remaining articles in this series will help you think through the strategy, the technology, and the culture needed to make this vision real. Read on.


Data and statistics cited are sourced from third-party reports and correct at time of publication. Figures may have been updated since.